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Our Nepal-based support team is here to help you set up, troubleshoot and get the most out of 3Click Accounting. We typically respond within a few hours.

✓ Average response: 2 hours
✓ Nepal-based team
✓ Support in Nepali & English

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Contact Information

Phone / WhatsApp
+977 9764791464
Office Address
Kathmandu, Nepal
Support Hours
24/7 Response
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Kathmandu, Nepal

FAQ

Frequently Asked Questions

Is the 10-day trial really free? ▼
Yes, completely free - No credit card required. You get full access to every feature for 10 days. After that, choose a plan starting from just NPR 299/month.
Does 3Click support Bikram Sambat dates? ▼
Absolutely. 3Click Accounting is built with Nepal-native BS (Bikram Sambat) calendar throughout - all reports, invoices and records use BS dates.
How can I learn to use the 3Click system? ▼
Once you log in, you will find detailed step-by-step guides in the FAQ section for each module. We also provide tutorial videos on our social media channels which are accessible through our website. If you need further assistance, our support team is always available via call or message.
Can my CA access the system? ▼
Yes. 3Click has a dedicated read-only CA login so your chartered accountant can access your books without being able to edit anything.
Is my data safe and private? ▼
Yes. Your data is encrypted, backed up daily and never shared. Prime Web Pvt. Ltd. operates under a strict Non-Disclosure Agreement (NDA).
Can multiple staff members use it? ▼
Yes. 3Click supports upto 5 users with fixed role-based permissions - owner, team member and CA all get the access they need.
How do I get support if I'm stuck? ▼
Email us at support@3clickaccounting.com or call/WhatsApp +977 9764791464. Our Nepal-based team responds within a few hours.

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